Now is a perfect to time to determine how you want to engage in your community in the fall and going forward. Need some ideas on ways to get involved? Here are some suggestions:
Clients want to have a solid basis for trusting you; they want to know what you stand for. Start with what you believe. Then briefly explain why you believe it and how it impacts what you do.
How well does your website or social media communicate trustworthiness to clients and prospective clients? Now might be a good time to take a look.
At this point, every financial advisor has pretty much the same financial planning tools, access to investment managers, and some type of process for onboarding new clients, right? Therefore, it’s not about what you have or do but how you do it.
For financial advisors and financial planners working through the day-to-day in the “new normal” after COVID, gaining a fresh perspective can provide new motivation and opportunities to improve.
Crafting clear standards of care and sharing them with your clients establishes a framework for them to understand the purpose and value of each and every interaction.
For financial advisors and financial planners, the advice you provide is your product. This is what your clients are paying for. Your service is everything that surrounds and supports the delivery of that advice.
Well-defined standards of care show everyone exactly what your clients will receive from your practice.
Financial advisors and financial planners who take the time to define done help everyone to work with clarity and purpose.
If you are frequently frustrated when others don’t meet your expectations, take time to address the following questions.