My mother once me told that her mother-in-law (my grandmother) used to drive her crazy with all her idiosyncrasies. Granted, mothers-in-law have a reputation of causing problems but my grandmother really did some odd things such as stashing lots of paper napkins in her purse or wearing clothes inside out.
However when my grandmother was diagnosed with Alzheimer’s disease, suddenly everything made sense. What had been strange or quirky was suddenly explainable.
I drive my mother crazy with my deliberation and analytical nature. While she has always been a go-getter with a drive to get things done, I take my time to make sure that I get it just right.
It wasn’t until we both took a DiSC assessment that things started to make sense.
In case you aren’t familiar with DiSC, it is a model of classifying behavioral tendencies into categories (Dominance, Influence, Steadiness, and Conscientiousness).
Here’s a simple example of how it works:
If you are stuck in a long line at a store, do you:
- Feel frustrated and look for a shortcut to check out more quickly (Dominance)
- Chat with the other people near you (Influence)
- Patiently wait your turn (Steadiness)
- Think about more efficient ways to run the store (Conscientiousness)
For more details on DiSC, visit my article here.
I learned that my preferred style is Conscientiousness while Susan style is Dominance. When I thought I was paying attention to the details, Susan thought I was moving too slowly. When Susan was ready to move forward, I believed she was acting carelessly.
Once we learned each other’s styles, we quickly learned how to adjust our words and actions to find agreement. I discovered that Susan’s push towards progress had nothing to do with what she believed about me. And she learned that my fastidiousness was an excellent way to make sure that nothing slipped through the cracks.
The DiSC assessment gave us a way to understand each other and established a stronger framework for communication. Once we knew how to explain things in a way that the other would understand and appreciate, we created a foundation for success that has lasted ever since.
If you’d like to learn more about how a DiSC assessment can help you and your associates, let’s schedule a time to talk.
Special note: if you are a part of a family team (parents, children, spouses, siblings, etc.), establishing a communication framework is even more important. Therefore, I’d like to invite you to a special webinar: 6 Essentials for Family Team Success on Thursday, September 17 at 4pm Eastern.
This fast-paced webinar with Adam Kornegay, RCC™ and Zach Ursiny will cover the following topics:
- How to use “rules of engagement” to proactively address conflict
- The role of a family team vision to simplify decision making
- How a transformational client experience enhances client and team relationships
- Why your marketing should emphasize the family
- The components of a well-planned legacy strategy